By Randy Bancino and Claire Zevalkink
In many technical professions the complete focus of education and training is on technical topics either directly or indirectly related to the technical discipline. Students are generally required to master various mathematics skills, science skills, and detailed technical skills directly related to the specific discipline they are planning to enter. However, increasingly technical professionals in various disciplines such as information technology, engineering, research and development, etc. are required to broaden their skill sets to master what have traditionally been called “soft skills.” Soft skills, as defined by Wikipedia, are “the cluster of personality traits, social graces, facility with language, personal habits, friendliness, and optimism that mark people to varying degrees. Soft skills complement hard skills, which are the technical requirements of a job.”
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